This isn't a post designed to sell you something. It's a post designed to help you understand what you're actually buying when you hire support - so you can make the right decision for your business.

I'd love some support, but I'm not sure what I'd even give to a VA. It's one of the most common things I hear from small business owners. They know they're stretched. They know something needs to change.

There's a moment many business owners reach - usually somewhere between their third unanswered email and a calendar that looks like a game of Tetris gone wrong, where they think: there has to be a better way.