Virtual Assistant Services for Small Businesses
Your Time is Valuable - Let's Optimise It
Every service I offer is built around one principle: taking the operational weight off your shoulders so your business runs smoothly without needing you to be across everything. Whether you need your inbox and diary managed, your email marketing handled, or your CRM set up and maintained, there's a package designed to do exactly that.
All packages are monthly retainers. No lengthy contracts - just consistent, reliable support that grows with your business.
Ad hoc:
£35.00 per hour
Retainer:£35.00 per hour - minimum of 5 hours per month and scalable.
For businesses that need reliable, consistent admin support, but with the flexibility to use hours as needed each month. Ideal for day-to-day operations and routine business tasks.
Power Hour:
Got a systems headache you need to solve fast?
The Power Hour is a focused, one-to-one session via Google Meet or Teams where we get straight to work on whatever's holding you back. No fluff, no hand-holding - just practical, expert guidance drawn from years of operations and EA experience.
Whether you need help getting started with Mailchimp, taming your Gmail or Outlook inbox with smart labels, folders and filters, understanding how to use your CRM more effectively, or getting clarity on your social media approach - bring your questions and we'll work through them together.
Every session is completely tailored to your business and your challenges. You leave with real answers, a clear next step, and the confidence to implement straight away.
Email & Diary Management
Take back your day
Your inbox filtered, organised and managed. Your calendar handled so you're only where you need to be. Response times improved, nothing missed, and your morning no longer starts with a backlog.
From £375/month
Mailchimp Email Marketing
Stay in front of your audience
Strategy, copywriting, design and scheduling - your email marketing handled end to end. Regular, consistent sends that keep your list warm and your business front of mind.
From £595/month
Hubspot CRM Management
Know exactly where every client relationship stands
Your CRM set up properly, kept clean, and working for your business. Pipeline management, contact records, follow-up workflows - all handled so nothing falls through the cracks.
From £595/month
Not sure which service you need?
A free 30-minute Discovery Call is the right place to start. We'll talk through where you're spending your time, what's not working, and what support would make the biggest difference.
Inbox Clarity £375/month
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Your inbox, managed professionally. Monday to Friday, without the overwhelm.
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Twice-daily inbox monitoring (morning & afternoon, Mon–Fri, excluding bank holidays)
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Up to 1 hour total per day
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Unsubscribing and spam reporting
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Emails that don't require a reply filed and organised
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Urgent emails flagged for your immediate attention
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Holding emails sent on your behalf where appropriate
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Senders directed to relevant information or resources
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Labels and folders created and maintained for easy future reference
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Light, clear communication with you - only when necessary
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Minimum 3-month commitment. 30 days' notice to cancel thereafter.
Inbox & Diary Control £575/month
Your inbox and calendar, working in perfect sync - so nothing falls through the gaps.
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Everything in Inbox Clarity, plus:
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Calendar management and appointment scheduling
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Meeting requests handled and confirmed on your behalf
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Diary reviewed proactively - conflicts and clashes flagged before they become a problem
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Coordination with third parties to arrange calls and appointments
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Reminders and prep notes sent ahead of key meetings
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Minimum 3-month commitment. 30 days' notice to cancel thereafter.
Email Marketing Management £595/month
Up to 4 Mailchimp campaigns per month, written, designed, and sent — completely done for you.
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Campaign strategy and send schedule agreed monthly
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Copywriting for each email, written in your brand voice
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Template design and formatting in Mailchimp
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Audience list kept clean and segmented correctly
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Scheduling and sending on your behalf
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Monthly performance report (open rate, click rate, unsubscribes, key takeaways)
You supply: brand guidelines, any key info or offers each month. I handle everything else.
Minimum 3-month commitment. 30 days' notice to cancel thereafter.
Email Marketing Growth £895/month
A fully managed email marketing function — strategy, content, automation, and list growth.
Everything in Email Marketing Management, plus:
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Up to 6 campaigns per month
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Welcome sequence built or refreshed (up to 3 emails)
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Audience segmentation reviewed and optimised quarterly
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A/B subject line testing on campaigns where appropriate
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Lead magnet integration - sign-up forms connected and tested
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Monthly strategy call (30 mins) — results reviewed, next month planned
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Coordination with your wider content (social, blog) for consistency
Ideal for businesses actively growing their list who want email working as a proper revenue channel, not just a newsletter.
Minimum 3-month commitment. 30 days' notice to cancel thereafter.
HubSpot CRM Essentials £595/month
Your HubSpot kept clean, current, and actually working — every month, without it falling on you.
What's included:
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Contact database maintenance — duplicates removed, records updated, data kept clean
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Deal pipeline review — stages updated, stalled deals flagged, pipeline accuracy maintained
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Monthly performance report — key metrics pulled and summarised in plain English
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List and segment maintenance — audiences kept accurate and correctly structured
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Task and follow-up management — nothing falls through the gaps
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Initial CRM audit on onboarding — so we start from a solid foundation
You supply: access to your HubSpot account and a monthly briefing on key business activity. I handle everything else.
Minimum 3-month commitment. 30 days' notice to cancel thereafter.
Hubspot CRM Growth £895/month
A fully managed HubSpot function - clean data, working automations, and a CRM that actively supports your business growth.
Everything in HubSpot CRM Essentials, plus:
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Workflow and automation management - sequences and automations built, monitored, and refined
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Integration health checks - connected tools reviewed to ensure data flows correctly
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Custom reporting and dashboard setup - built around the numbers that matter to your business
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Contact segmentation strategy - audiences structured to support your sales and marketing activity
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Monthly strategy call (30 mins) - results reviewed, priorities set, next steps agreed
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HubSpot Academy-aligned best practice applied throughout
Ideal for businesses using HubSpot as a central hub for sales, marketing, and client management who want it working properly - not just sitting there.
Minimum 3-month commitment. 30 days' notice to cancel thereafter.