How it works

Getting started is straightforward. Here's exactly what to expect.

​

Step 1 - Book a Discovery Call

Use the button above or the booking link to choose a time that suits you. You'll get an instant confirmation with the joining details - no back-and-forth emails required.

The call is 30 minutes via video or phone, whichever you prefer. There's no agenda to prepare - just come ready to talk about your business.

What we cover:

• Where you're spending your time and what's not working

• Which tasks would make the biggest difference to hand over

• Whether my services are the right fit for your situation

• Any questions you have about working with a VA

 

Step 2 - Receive your proposal

Within 24 hours of our call I'll send you a clear written summary of what we discussed, along with a proposed service package and fee based on what you need.

There's no pressure to decide immediately - take the time you need to review it. If you have questions, just reply and we'll talk it through.

 

Step 3 - Sign your agreement

When you're ready to go ahead, I'll send over a Services Agreement covering the scope of work, fees, and terms - including a Data Processing Agreement in line with UK GDPR.

Once signed, I'll send your invoice for the first month (retainer clients) or agreed deposit (project clients). Work begins as soon as payment is received.

 

Step 4 - Onboarding

The week before we start, I'll send you a welcome email with everything you need to know. We'll set up access to any tools or accounts I'll be working in, and I'll complete a detailed briefing so I understand your preferences, priorities, and tone of voice before I touch anything.

There's a settling-in period for every new working relationship - usually one to two weeks before everything runs smoothly. I'll be in touch throughout so nothing slips through the cracks.

 

Step 5 - We get to work

From your agreed start date, I take over the tasks we've discussed. You'll receive regular updates - daily summaries for inbox management clients, weekly reports for all retainer clients, and a monthly check-in call to make sure everything is working as it should.

If anything needs adjusting, just say. The service adapts as your business changes.