Who we are
Control Alt Completed is a virtual assistant business operated by Mary Weatherley as a sole trader. Our website is controlaltcompleted.co.uk. You can contact us at mary@controlaltcompleted.co.uk.

 

What personal data we collect and why

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Website enquiries and contact forms
When you contact us via our website contact form or email us directly, we collect your name and email address. We use this information to respond to your enquiry. The legal basis for this processing is our legitimate interest in responding to business enquiries.

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Lead magnet downloads
When you download our free checklist via our website, we collect your name and email address. We use this to deliver the checklist and to send you occasional email marketing about our services. The legal basis is your consent, given when you submit the signup form. You can withdraw your consent at any time by unsubscribing from our emails.

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Email marketing
We use Mailchimp (operated by Intuit Inc.) to manage our mailing list and send marketing emails. When you subscribe, your name and email address are stored on Mailchimp's servers. Mailchimp acts as a data processor on our behalf. You can unsubscribe at any time using the link in any of our emails. For more information see Mailchimp's privacy policy at mailchimp.com/legal/privacy.

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Website analytics
Our website uses Wix Analytics to collect anonymised data about how visitors use our site, including pages visited and time spent on site. This data does not identify individual visitors. We use this information to improve our website.

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Cookies
Our website uses cookies. A cookie is a small text file stored on your device when you visit a website. We use cookies to make our website function correctly and to understand how it is used. You can manage your cookie preferences using the cookie consent banner displayed when you first visit our site. For more information see our Cookie Policy.

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How long we keep your data
We keep enquiry data for up to two years from the date of last contact. We keep mailing list data until you unsubscribe. You can request deletion of your data at any time by contacting us at mary@controlaltcompleted.co.uk.

 

Who we share your data with
We do not sell your personal data. We share data only with the third party service providers necessary to operate our business, including Mailchimp (email marketing) and Wix (website hosting). These providers act as data processors and are bound by appropriate data protection agreements.

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Your rights
Under UK GDPR you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict our processing of your data

• Withdraw consent at any time where processing is based on consent

• Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk

 

To exercise any of these rights, contact us at mary@controlaltcompleted.co.uk. We will respond within one month.

 

Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last updated. Continued use of our website after any changes constitutes acceptance of the updated policy.

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Contact
Control Alt Completed
mary@controlaltcompleted.co.uk
controlaltcompleted.co.uk